Book 40% more appointments and reduce no-shows.

Keep provider schedules full with AI-powered booking, rescheduling, and reminders.

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An incoming patient call and a live chat conversation flowing through Amigo into a populated weekly appointment calendar

Outcomes

Fill more appointment slots

Save staff hours on manual scheduling and outreach

Reduce no-shows with intelligent rescheduling and conversational reminders

Recover revenue from backfilled cancellation slots

How it works

Inbound patient requests across chat, SMS, WhatsApp, and a recorded call, each asking about appointments

Pick up calls and messages instantly

Connect with patients calling or texting to book, reschedule, or cancel with no hold time.

Features

Calendar with a confirmed appointment slot

Real-time scheduling

Appointments are booked at the time of conversation without transferring to staff or portal.

Weekly calendar grid with provider availability blocks

Complex scheduling logic

Manage provider-specific availability rules, insurance panels, location hours, and appointment types.

Health-plan card with a verified checkmark

Insurance verification

Verify patient insurance eligibility in real time as part of the booking conversation.

Calendar showing an appointment moved to a new day

Rescheduling and cancellation handling

Handle changes and automatically backfill open slots.

A personalized reminder prompting a patient to confirm or reschedule an appointment

Personalized reminders

Proactive outreach for every patient to confirm, reschedule, and cancel appointments.

On-call screen with a patient voice waveform

Natural conversation

Answer patient questions, address concerns, and dynamically adapt responses in real time.

A patient reporting chest pain and trouble breathing, flagged with an alert for escalation to staff

Intelligent escalation

Route complex or sensitive scheduling requests to staff with full context.

Analytics dashboard writing back to an EHR system

EHR write-back

All bookings, changes, and cancellations are documented automatically.

Effortless integration across your systems.

Amigo natively integrates with all major EHRs and clinical systems.

Epic
Oracle Cerner
athenahealth
AdvancedMD
eClinicalWorks
ModMed
Elation
DrChrono
CharmHealth
Veradigm
Healthie
Canvas Medical
NextGen
MEDITECH
Qualifacts
Epic
Oracle Cerner
athenahealth
AdvancedMD
eClinicalWorks
ModMed
Elation
DrChrono
CharmHealth
Veradigm
Healthie
Canvas Medical
NextGen
MEDITECH
Qualifacts

Pairs with the rest of your AI workforce

Each Amigo solution shares the same patient context and clinical guardrails, so the value compounds as you add more workflows.

Ready to book more appointments?