One platform for every healthcare AI workflow, built on Databricks.
Each agent shares the same real-time patient context, reading from and writing back to your Databricks lakehouse. Every interaction drives higher patient volume, fewer no-shows, and less manual work while compounding into IP you control.
One platform for every healthcare AI workflow, built on Databricks.
Each agent shares the same real-time patient context, reading from and writing back to your Databricks lakehouse. Every interaction drives higher patient volume, fewer no-shows, and less manual work while compounding into IP you control.
Your data already lives in Databricks. Amigo turns it into live AI workflows.
Go beyond reporting and analytics by building AI applications on top of your existing Databricks foundation. Book visits, answer patient questions, chase no-shows, and take work off your staff — all using data you already have.
Three
pillars:
Replace multiple vendors with one platform.
Automate every complex workflow from the same platform with no additional integrations or silos per use case. Every workflow shares unified patient context in real time, eliminating information loss to facilitate safe handoffs and clinical actions.
Your data stays yours.
Every interaction lands in your own Databricks environment, governed by the controls your security team already uses.
A partner that owns the outcome.
Every deployment includes deep EHR integrations and a forward-deployed team of engineers, strategists, and clinicians who are accountable for its success.
How it works
Stay in control of your data and workflows.
We maintain the foundation that powers your workflows: data model, memory, guardrails, simulations, evaluations. Your team decides what each AI workflow does, who it escalates to, and which channels it’s deployed in, including phone, texts, your website, or inside the EHR. Everything runs on the Databricks platform you already own, meaning you control the roadmap and cost.
Live workflows we’ve built for healthcare organizations
Voice-first behavioral health intake, wired to the EHR
Runs intake as a real-time phone conversation. Patients can complete intake over the phone in natural language at any hour without waiting for staff. Every interaction is written back to CharmHealth and the lakehouse as governed, analyzable data the moment the conversation ends.
Voice-first behavioral health intake, wired to the EHR
Runs intake as a real-time phone conversation. Patients can complete intake over the phone in natural language at any hour without waiting for staff. Every interaction is written back to CharmHealth and the lakehouse as governed, analyzable data the moment the conversation ends.
A bespoke Databricks App for care plan guidance
Answers care teams' questions from the institution's own clinical documents. Jasper's care teams review each patient's care documents through a guided, interactive experience shipped as a Databricks App, running where the data already lives. Every answer is grounded in governed clinical documents, with citations back to the source.
A bespoke Databricks App for care plan guidance
Answers care teams' questions from the institution's own clinical documents. Jasper's care teams review each patient's care documents through a guided, interactive experience shipped as a Databricks App, running where the data already lives. Every answer is grounded in governed clinical documents, with citations back to the source.
AI telehealth across four regions under one architecture
181,346 conversations and 1.39M messages in two months across EU, DE, AU, and CA — the same Amigo deployment stamped out in-region for every market, with per-org Unity Catalog schemas and service principals governing each organization's data.
AI telehealth across four regions under one architecture
181,346 conversations and 1.39M messages in two months across EU, DE, AU, and CA — the same Amigo deployment stamped out in-region for every market, with per-org Unity Catalog schemas and service principals governing each organization's data.
Closed-loop patient re-engagement, orchestrated from the lakehouse
Identifies patients who have lapsed from pediatric behavioral care and contacts their guardians to rebook via a SMS conversation. 10.1% of reached patients booked a verified visit, 19.0% engaged. Databricks Workflows orchestrates the loop with opt-out suppression, frequency caps, and a full audit log in Delta.
Closed-loop patient re-engagement, orchestrated from the lakehouse
Identifies patients who have lapsed from pediatric behavioral care and contacts their guardians to rebook via a SMS conversation. 10.1% of reached patients booked a verified visit, 19.0% engaged. Databricks Workflows orchestrates the loop with opt-out suppression, frequency caps, and a full audit log in Delta.
Outbound voice chronic care management
Uses patient data to determine patients requiring outreach and then initiates a voice call. Every weekday, a scheduled Databricks job reads member data from Lakebase tables in the World Model to determine which patients need a call and the reason for outreach. Every targeting decision and call attempt is logged and governed in the same lakehouse.
Outbound voice chronic care management
Uses patient data to determine patients requiring outreach and then initiates a voice call. Every weekday, a scheduled Databricks job reads member data from Lakebase tables in the World Model to determine which patients need a call and the reason for outreach. Every targeting decision and call attempt is logged and governed in the same lakehouse.
Launching on the Lakebase-served architecture
All workflows running on one deployment. A digital disability-support provider is taking its entire application layer live on the lakehouse-native architecture, with agents reading live patient state from Lakebase while every event streams into governed Delta. The operational database and the analytics platform become one governed system.
Launching on the Lakebase-served architecture
All workflows running on one deployment. A digital disability-support provider is taking its entire application layer live on the lakehouse-native architecture, with agents reading live patient state from Lakebase while every event streams into governed Delta. The operational database and the analytics platform become one governed system.
Additional workflows
Your organization’s unified data foundation and source of truth
The World Model ingests data from every source, including the EHR, claims, labs, and patient interactions, and resolves conflicts by weighing each fact by source and reliability. Every input is preserved and traceable back to its origin. The result is a complete, continuously updated model of each patient and the institution’s operations, detailed enough to simulate how a patient will respond to an intervention before it happens. The World Model lives in your Databricks environment, and all interactions land in the same place your quality and compliance teams already oversee for easy auditing.
The Amigo Digital Residency
A simulation engine that ensures safe care delivery by training your AI like doctors.
Create digital twins of every patient in your World Model and train your workflows across millions of simulated scenarios with your unique population. The Digital Residency deliberately over-indexes on adversarial patients and edge cases, and agents continue to learn and improve across dimensions like accuracy, empathy, and harm prevention until they reach a 100% safety pass rate. All before speaking to a single patient.
Built for the standards healthcare demands.
Amigo runs inside the environment you already trust, and your data never leaves it.
HIPAA
PHI-safe by design; lakehouse AI processing runs on BAA-covered, Databricks-hosted models.
SOC 2 Type II
Enterprise-grade audit controls with continuous compliance monitoring.
GDPR
EU/DE data residency deployed in production — not just promised.
Unity Catalog Governance
Per-org schemas, service-principal access, full auditability inside your existing governance perimeter.
HIPAA
PHI-safe by design; lakehouse AI processing runs on BAA-covered, Databricks-hosted models.
SOC 2 Type II
Enterprise-grade audit controls with continuous compliance monitoring.
GDPR
EU/DE data residency deployed in production — not just promised.
Unity Catalog Governance
Per-org schemas, service-principal access, full auditability inside your existing governance perimeter.
Native integration with all major EHRs and clinical systems.
Amigo natively integrates with all major EHRs and clinical systems.
