About Amigo

Amigo partners with healthcare organizations to deploy robust AI infrastructure that directly serves patients and providers. Our agents handle clinical workflows and patient engagement across the entire journey: pre-visit intake, care navigation, post-visit care plans, patient monitoring, and more.

We own outcomes, not just delivery. For our customers, we're responsible for agent performance: clinical safety, continuous improvement, measurable patient outcomes. Agents operate autonomously within bounded clinical domains, with clear scope and handoff protocols. That scope expands as we validate performance across populations.

We're backed by Tier 1 investors like General Catalyst, GSV Ventures, SVA, and CohoVC. Our work is validated with leading academic medical institutions. Our agents have reached 3M+ patient encounters and are on track to 10x this year.

About this role

As a Sales Engineer at Amigo, you'll be the technical imagination behind every deal. You'll hack together compelling POCs, live demos, and experimental AI experiences that show prospects what's possible—not just what exists today. You're the person who takes a vague customer problem, disappears for a few hours, and comes back with a working prototype that makes the room say "holy shit."

This role exists so our Agent Engineers can stay focused on production deployments and knowledge consolidation. You own the pre-sales technical surface: scoping what's possible, building proof-of-concept agents, running technical discovery, and making the product feel real before ink hits paper. You work at the intersection of sales and engineering—close enough to the product to build on it, creative enough to stretch it into new territory.

This is a role for builders who get energized by innovation and experimentation. You'd rather prototype five ideas in a week than polish one for a month. You're excited by novel AI use cases and want to be the first person to explore what our platform can do in new clinical domains.

What you'll do

• Build rapid POCs and demo environments tailored to specific prospect workflows and clinical use cases

• Partner with AEs and the sales team during technical discovery to scope what's possible and shape deal architecture

• Design and deliver live technical demonstrations that translate prospect pain points into working agent experiences

• Prototype experimental agent configurations that explore new use cases—pushing the boundaries of what our platform can do

• Run technical deep-dives with prospect clinical, IT, and operations teams to understand integration requirements and workflow constraints

• Create reusable demo assets, reference architectures, and POC templates that accelerate future sales cycles

• Translate technical objections into solutions during the sales process—security, compliance, integration feasibility

• Collaborate with Agent Engineers to hand off won deals cleanly, documenting POC learnings and customer expectations

• Provide technical credibility in prospect conversations, bridging the gap between our platform capabilities and customer-specific needs

• Feed insights from the field back to product and engineering—what prospects are asking for, what patterns emerge, where the platform should go next

• Stay current on AI/LLM developments and competitor capabilities to maintain technical edge in sales conversations

What we're looking for

• 3+ years of experience in sales engineering, solutions engineering, or a technical pre-sales role at a SaaS or AI company

• Strong hands-on coding ability—you can build a working prototype, not just talk about one. Python proficiency required

• Experience with LLMs, prompt engineering, and building on AI platforms

• A hacker mentality: you're fast, scrappy, and energized by building things from scratch under time pressure

• Genuine excitement for AI innovation and exploring experimental use cases—you follow the space obsessively

• Ability to run a room—comfortable presenting to technical and executive audiences, handling objections live, and thinking on your feet

• Strong discovery skills: you ask the right questions to uncover real problems, not just stated requirements

• Experience working deals alongside account executives, understanding sales cycles and buyer psychology

• Clear technical communication—you can explain complex systems to non-technical stakeholders without dumbing it down

• Comfort with ambiguity: prospects don't hand you clean requirements, and you thrive in that environment

Nice to have

• Experience in healthcare technology or regulated industries

• Background as a software engineer who moved into a customer-facing role (or vice versa)

• Familiarity with healthcare workflows, EHR systems, or clinical terminology

• Experience building demo environments or sandbox platforms

• Understanding of healthcare compliance requirements (HIPAA, SOC 2)

• Track record of directly influencing deal outcomes through technical work

Benefits

Health & Wellness

• Comprehensive health, dental, and vision insurance

• Daily catered lunch and dinner

• Mental health support and wellness coaching

• Flexible wellness stipend for fitness, therapy, or personal growth

Growth & Development

• Annual learning budget for courses, books, or conferences

• Conference attendance budget for professional development

• Annual team offsite

• Academic collaboration opportunities

• Unlimited PTO

Our Core Values

1. Patients Win, We Win

   If patients aren't getting better care, we haven't earned the right to scale. Every internal decision gets pressure-tested: does this make patients' lives better? If we can't draw the line, we question why we're doing it.

2. High Standards, High Care

   We hold a high bar for the team because patients are counting on us to get this right. But high standards only work with genuine investment in each other. You can take risks, admit mistakes, and challenge ideas—not despite our standards, but because of them.

3. Thoughtful Urgency

   We move fast by default, but speed without judgment is recklessness. The discipline is knowing which decisions are reversible vs. not. In healthcare AI, the companies that win will be fast everywhere they can be and careful everywhere they must be. We build the muscle to do both.

4. Intensely Measured

   We instrument patient outcomes, provider ROI, system performance, and clinical accuracy. But data without action is surveillance. Every metric should have an owner, a threshold, and a response plan. If we're measuring something but never acting on it, we stop measuring it.

Who Builds With Us

• Low ego: Politics and territory don't interest you. The best ideas win, regardless of who has them.

• Direct: You say the hard thing, challenge ideas openly, and commit fully once decided.

• High agency: You thrive on trust rather than instruction. When you see something is broken, you fix it. You don’t file tickets and wait for someone else.

• Bar of excellence: You hold yourself to a bar most people wouldn't, and you want teammates who do the same.

• Skeptical: You push back on rules that don’t make sense and question assumptions that haven’t earned their place.